At Digital Communities Wales, we are offering support and training for individuals who wish to support the most vulnerable in society with simple online tasks that can make the world of difference and brighten their day. There are many members of the Welsh public who own digital devices but require support or guidance in how to make the most of being online. Before lockdown, a family member, friend or volunteer may have offered these individuals one-to-one support. Unfortunately, due to Social Distancing restrictions, we are now limited in how we may support others.
We at Digital Communities Wales are offering training to those who may be interested in supporting individuals on their digital journey and getting the best out of being online. Within this free, 1-hour webinar we discuss the benefits and the barriers to helping someone get online; outline the essential skills and remote working considerations required and provide options for further learning and support as you guide someone along their digital journey.